At Arts.Sale, we are committed to ensuring your satisfaction with every art purchase. Our refund policy is designed to provide you with peace of mind, knowing that your investment is protected.

Buyer Protection:

We offer 100% buyer protection, including free returns in some cases within 48 hours of delivery. As a buyer, you have the right to return an artwork under the following circumstances:

1. Does Not Meet Sales Description: If the artwork received does not align with the description provided at the time of purchase, you are eligible for a refund, and Arts.Sale will cover the return shipping costs.

2. Damaged in Shipment: In the unfortunate event that the artwork arrives damaged during shipment, we will gladly process a refund for you, and Arts.Sale will cover the return shipping costs.

3. Personal Preference: If, upon receiving the artwork, you find that it does not align with your personal preference or taste, you have the option to return it within the specified timeframe. In this case, the customer is responsible for covering the return shipping costs.

Return Process:

1. Packaging: We request that you carefully pack the artwork in its original packaging to ensure safe return.

2. Initiate Return: Contact our customer support team within 48 hours of receiving the artwork to initiate the return process. You can reach us at info@arts.sale.

3. Return Approval: Our team will review your return request and provide approval along with instructions on how to proceed.

4. Delivery Back to Arts.Sale: Once the artwork is safely returned to Arts.Sale, we will promptly process your refund.

Refund Processing:

We understand the importance of a timely resolution. Your refund will be processed promptly upon the successful return of the artwork. Please allow for the necessary time to inspect the returned item and complete the refund process.

Arts.Sale is dedicated to fostering a positive and transparent art-buying experience. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us.

Contact Information: Email: info@arts.sale

Thank you for choosing Arts.Sale for your art acquisitions.